Return Policy

Last updated: November 2025

At Giolifam, we want you to love your purchase. If you’re not fully satisfied, we’re here to help.

1. Returns

You can request a return within 30 days of receiving your order. The item must be unused, in its original packaging, and in the same condition as received.

2. Refunds

Once your return is received and inspected, we’ll notify you and process your refund to your original payment method.

3. Exchanges

We only replace items if they are defective or damaged upon arrival. Please email sav@giolifam.com with photos for quick support.

4. Shipping

Since we offer free delivery, return shipping costs are the responsibility of the customer unless the item is defective or damaged.